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Community Member
August 22, 2026

Not receiving text messages after switching

I’ve tried all of the troubleshooting. No joy. Phone is receiving calls but no text messages other than by iMessage. 

    1 reply

    iD Mobile Employee
    August 23, 2026

    Hi ​@Daveofcardiff,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.