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Community Member
Aug 22, 2026 6:24 PM UTC

Not receiving text messages after switching

I’ve tried all of the troubleshooting. No joy. Phone is receiving calls but no text messages other than by iMessage. 

    1 reply

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Aug 23, 2026 4:49 PM UTC

    Hi ​@Daveofcardiff,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.