Not sure whether order went through | iD Mobile Community
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Question

Not sure whether order went through

  • August 19, 2025
  • 1 reply
  • 42 views

Hello,

I made two attempts to order a SIM card and I have received no communication whether the order went through. Please confirm whether my order has gone through and how do I know whether the order has gone through?

Many thanks,

Yosef Cohen

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • August 20, 2025

Hi ​@Yosefcdcohen,

Welcome to the Community!

Have you checked your junk and spam emails?

If It’s been longer than 24 hours since ordering please let us know and we can PM you.

 

Kash