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Question

Not sure whether order went through

  • August 19, 2025
  • 1 reply
  • 58 views
Y
Community Member

Hello,

I made two attempts to order a SIM card and I have received no communication whether the order went through. Please confirm whether my order has gone through and how do I know whether the order has gone through?

Many thanks,

Yosef Cohen

    1 reply

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • August 20, 2025

    Hi ​@Yosefcdcohen,

    Welcome to the Community!

    Have you checked your junk and spam emails?

    If It’s been longer than 24 hours since ordering please let us know and we can PM you.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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