Community Member

Number not switched despit providing Pac code

Hi. I provided a pac code with my order but my old number was never switched and I seem to currently pay for both EE and ID. Help please.

iD Mobile Employee

Hi @SigneH

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The iD Mobile Team

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