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Community Member
August 27, 2026
Question

Number not switched despit providing Pac code

  • August 27, 2026
  • 1 reply
  • 14 views

Hi. I provided a pac code with my order but my old number was never switched and I seem to currently pay for both EE and ID. Help please. 

    1 reply

    iD Mobile Employee
    August 28, 2026

    Hi ​@SigneH 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD  Mobile Team 

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.