New Contributor

Question

Number not transferring- 2 days late already

Forum|Forum|1 month ago
August 1, 2026
3 replies
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I am still waiting for my phone number to transfer. I set a date when I took out the membership contract and that date was for two days ago (not a bank holiday or weekend). I also Supplied the PAC code but nothing has happened.

I’m feeling rather frustrated as this is my first interaction with ID Mobile. Whom I chose despite preferring to stay with one of the more well known networks .

switching

Silver Contributor

Pursue this via CHAT page[main id website] not here!

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NatasAuthor

New Contributor

I tried that yesterday. Had a bot telling me to wait, so I waiting 24hrs and still nothing.

iD Mobile Employee

Hi @Natas,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,

Hosai

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