Hi, my old Vodafone number was due to port to ID Mobile yesterday but didn’t. When I checked the order complete email it said “Switching date: No porting date selected” and this is definitely not correct as I submitted the PAC number and request date (09/09/25) during purchasing.I have also attempted to request the change on the online tool (Switch to iD) but it didn’t work. Please confirm if my porting request was received or suggest a course of action.Thanks,James

Hey there @James_Hepburn, have you tried restarting your phone?Where did you order from?Thanks,Tyler

Number porting late and online request not working

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