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Community Member
ZoeyZoey
Community Member
September 29, 2026
Question

one time at band camp

Hi , I've placed a new order in a contract and mobile but didn't see no where to enter my pac number 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 1, 2026

    Hi ​@ZoeyZoey,

     

    Thanks for getting in touch.

     

    Have you received your new order yet?

     

    Once we know whether the phone and SIM have arrived, we can advise you on the next steps for using your PAC code and transferring your existing number over.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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