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Question

oops something went wrong

  • July 27, 2026
  • 1 reply
  • 7 views
S
Community Member

I am trying to transfer my old number to id mobile 

Enter PAC code and my old providers number for transfer but just comes up oops something went wrong , pulling my hair out,  trying  everything but can't get it to work.  

    1 reply

    iD Support
    iD Mobile Employee

    Hi ​@Sunnysue 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

    Zandile 

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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