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Community Member
Sunnysue
Community Member
July 27, 2026
Question

oops something went wrong

  • July 27, 2026
  • 1 reply
  • 17 views

I am trying to transfer my old number to id mobile 

Enter PAC code and my old providers number for transfer but just comes up oops something went wrong , pulling my hair out,  trying  everything but can't get it to work.  

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
July 31, 2026

Hi ​@Sunnysue,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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