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Community Member
Boss8134
Community Member
May 11, 2026 1:35 PM UTC
Question

ordered a sim and forgot to give the pac code

Ordered a second sim but on this one I forgot to set the pac code to keep the old numberĀ 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    May 11, 2026 1:40 PM UTC

    Hi ā€‹@Boss8134,Ā 

    Ā 

    Please note that if you have only recently placed your order, you would need to wait until your SIM card arrives before the number transfer can be processed.

    Ā 

    However, if you have already received the SIM, please confirm this and we will be able to assist further with processing the number switch.

    Ā 

    Owethu

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