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Community Member
Sep 7, 2026 1:15 PM UTC

pac code

Just took out a ID sim only contract. Gave you my pac code but never provided a change over date. How do I change back to my old numberĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Sep 10, 2026 12:32 PM UTC

    Hi ​@Kirsten Davey,

    Ā 

    I've just sent you a private message to help get this sorted.

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    ToĀ find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.

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    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

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    We'll speak to you there.

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    Thanks,

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    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.