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Question

PAC code change info

  • April 5, 2026
  • 3 replies
  • 20 views

Hi. Requested PAC code last week and sure ive entered it but cant recall having been given a date of change. Realise its Easter but surely i can check whether new number is coming through or not? Can you help, please?

3 replies

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • April 5, 2026

Hi ​@TheBlackGnome,

Thanks for reaching out, and I’m sorry for any confusion regarding your PAC request.

 

I’ve just sent you a private message to help get this sorted. To access it:

 

Click your profile picture in the top-right corner and select ‘Private Messages’.


Or you can use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I’ll speak to you there and we’ll get everything clarified.

 

Thanks for your patience!

 

Owethu


  • New Contributor
  • April 10, 2026

I switched to ID got my sim Putmy PACk on the app to keep my old number  .app always says something wrong.doesnt allowed me.why how can get help


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  • iD Mobile Employee
  • April 13, 2026

Hi ​@AMAZONICO ,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

Michael Z