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Community Member
Apr 20, 2026 12:46 PM UTC
Question

PAC code link not working

I've tried to enter my PAC code to keep my old number but it keeps coming up with an error. 

    1 reply

    iD Mobile Employee
    Apr 20, 2026 1:08 PM UTC

    Hi ​@Auts 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.