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Community Member
April 20, 2026
Question

PAC code link not working

I've tried to enter my PAC code to keep my old number but it keeps coming up with an error. 

    1 reply

    iD Mobile Employee
    April 20, 2026

    Hi ​@Auts 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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