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Question

pac code not worked

  • June 13, 2026
  • 1 reply
  • 4 views
G
Community Member

Hi, 

I've had my new phone and sim delivered and the number was supposed to swap over on Thursday 11th June. It hasn't done it yet.

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 13, 2026

    Hi ​@Gingerjack89,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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