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New Contributor
Emmalouie
New Contributor
Sep 20, 2026 7:47 PM UTC

pac code note working

Pac code isn’t working. Code is definitely correct and in date. Phone number I enter is correct. It keeps saying ‘ooops that didn’t work try again later’

4 replies

New Contributor
EmmalouieAuthor
New Contributor
Sep 20, 2026 9:27 PM UTC

 

Zandile M
iD Mobile Employee
Zandile M
iD Mobile Employee
Sep 21, 2026 9:07 AM UTC

Hi ​@Emmalouie 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
EmmalouieAuthor
New Contributor
Sep 21, 2026 12:02 PM UTC

I can’t see anything in private messages?

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
Sep 21, 2026 3:09 PM UTC

Hi ​@Emmalouie 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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