Skip to main content
New Contributor
Emmalouie
New Contributor
September 20, 2026

pac code note working

Pac code isn’t working. Code is definitely correct and in date. Phone number I enter is correct. It keeps saying ‘ooops that didn’t work try again later’

4 replies

New Contributor
EmmalouieAuthor
New Contributor
September 20, 2026

 

iD Mobile Employee
Zandile M
iD Mobile Employee
September 21, 2026

Hi ​@Emmalouie 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
EmmalouieAuthor
New Contributor
September 21, 2026

I can’t see anything in private messages?

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 21, 2026

Hi ​@Emmalouie 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement