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New Contributor
September 24, 2026
Question

PAC cose iant working

  • September 24, 2026
  • 2 replies
  • 12 views

PAC code not working 

    2 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 24, 2026

    Hi ​@hannahbradley,

     

    I’m sorry to hear that your PAC code isn’t working.

     

    Could you please confirm whether you’re trying to transfer your number to iD Mobile from another network, or transfer your number from iD Mobile to another network?

     

    Once we know which way you’re transferring, we can advise you on the next steps.

     

    Please don’t provide your PAC code or any personal/account information here, as the Community is a public platform.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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    New Contributor
    September 24, 2026

    From another network to id