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New Contributor
September 6, 2026
Question

PAC date selection not working

  • September 6, 2026
  • 0 replies
  • 8 views

I can't select a date to activate my PAC to keep my old number. All caches cleared. There seems to be a lot of people who encounter this issue, but zero answers provided as the solution seems to be emailed directly to those who encounter this problem. I have to use my PAC code by 9th Sept. Direct chat link doesn't seem to work, Chat bot useless. This is all massively frustrating. Assistance required.

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2026

    Hi ​@Whatever15467,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.