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Community Member
KitB
Community Member
Jan 29, 2026 10:12 AM UTC
Question

PAC not activated

PAC was meant to switch 27th. Still hasn't. No one can call me, no one at ID can help me, who can I talk to? 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    Jan 30, 2026 12:14 PM UTC

    Hi ​@KitB 

     

    I do apologise that your number did not switch on the date it was meant to. Please contact live chat so that they could look into the issue for you and resolve it quickly. 

     

    -Owethu

     

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