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Community Member
Brando
Community Member
Sep 19, 2026 1:59 PM UTC
Question

PAC not ported from three

I gave my PAC to ensure that I kept my old number when I signed up to ID mobile but they’ve sent me a SIM with a new number that I do not want. 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    Sep 20, 2026 6:25 PM UTC

    Hi ​@Brando, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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