New Contributor

PAC switch

3 replies
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I requested my pac switch when I signed up. My switch date is today and it doesn’t appear to have switched my old number to my new contract with you. I tried to look at this on the app but it will only log me I. With the number you gave on the order

switching

iD Mobile Employee

Hi @Hannah Trinder

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Hannah TrinderAuthor

New Contributor

I haven’t received a private message from you

iD Mobile Employee

Hi @Hannah Trinder

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.