Community Member

PAC switch at purchase wasnt available

Hi

I just purchased a monthly phone deal but there was no option to give my PAC code at checkout.

I’ve tried logging into the app but I don’t have a ID mobile number. How will I transfer my number when the phone arrives?

Thanks

iD Mobile Employee

Hi @FayeNHall,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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