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Community Member
October 6, 2026

payment, says contact the team

I want to get on ID mobile but payment its not being processed and tells me to contact the team. 

Thank you 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    October 8, 2026

    Hi ​@Mafa the gafa,

     

    I’m sorry to hear that you’re having trouble getting your payment processed when trying to join iD Mobile.

     

    Please contact our Sales Team via Live Chat, who’ll be able to look into the order and advise on the options available to you.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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