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phone number not chnaged over?

  • 17 June 2024
  • 1 reply
  • 38 views

Hi all 

So my old phone got disconnected this morning as I used the PAC to be able to keep my.numbwr but it hasn't updated on my new I'd sim ? How long does this normally take I assumed it would be a straight swap over?

Thanks 

Best answer by Tyler

Hey there @Scoad, welcome to Community!

 

Ports complete between 8am-10pm. We hope all is sorted now, but please let us know if not.

 

Thanks,

Tyler

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1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2235 replies
  • Answer
  • July 3, 2024

Hey there @Scoad, welcome to Community!

 

Ports complete between 8am-10pm. We hope all is sorted now, but please let us know if not.

 

Thanks,

Tyler