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Community Member
JPearch
Community Member
August 18, 2026

phone number swap using pac code

Hi so i started this data account yesterday with a new phone. Obviously used my PAC code from my old phone to keep my number but i don’t think it will update til some time? But didnt get any confirmation email or whatever so unsure. 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    August 19, 2026

    Hi ​@JPearch, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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