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Community Member
September 25, 2026
Question

placed online order through uswitch

I have placed new online order but no upfront cost is taken out from my account but its showing that order is placed

    1 reply

    iD Mobile Employee
    September 26, 2026

    Hi ​@HumWaqas 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile 

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.