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Community Member
lindamckevitt
Community Member
Apr 1, 2026 2:10 PM UTC

plan not working

I took out three new plans but ones not working

    1 reply

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Apr 2, 2026 2:06 PM UTC

    Hi ​@lindamckevitt 

     

    Thank you for getting in touch with us. 

     

    We’re sorry to hear that one of your new plans isn’t working we understand how frustrating that must be. Please send us a private message so that we can look into this issue.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

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