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Question

Porting my old number.

  • May 29, 2026
  • 1 reply
  • 10 views
M
Community Member

I have recently moved to iD network from Sky, I have the PAC details to keep my number, when ordering my sim/plan I entered all the details to keep my number but I have been asked to register but have to use the iD number provided not my Sky number. Will my old number be ported over on the 1st June as I requested.

 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 31, 2026

    Hi ​@MrT1250GS,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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