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Community Member
August 12, 2026
Question

Postcode address list incorrect during sign-on

  • August 12, 2026
  • 1 reply
  • 8 views

The list of addresses linked to my postcode is incorrect in the sign-on form - how do I specify my correct address during ID mobile sign-on?

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 15, 2026

    Hi ​@MBeban

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu