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Question

Postcode address list incorrect during sign-on

  • August 12, 2026
  • 1 reply
  • 7 views

The list of addresses linked to my postcode is incorrect in the sign-on form - how do I specify my correct address during ID mobile sign-on?

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • August 15, 2026

Hi ​@MBeban

 

I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.

 

Owethu