Community Member

Question

problem submitting a PAC code

1 reply
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I have been helping my husband who now has a new phone with iD. He needs to keep his old number. I have a PAC code. Having opened an account for him on the iD app when I request to start a PAC submission the page responds by saying the records do not match their system. Anyone able to help please

switching

iD Mobile Employee

Hi @Michmace63,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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