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Community Member
Oct 8, 2026 5:11 PM UTC
Question

qr code

I haven't received a qr codeĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 12, 2026 7:58 AM UTC

    Hi ​@Georgia bull,

    Ā 

    I’m sorry to hear that you haven’t received your QR code.

    Ā 

    Please contact our Live Chat team, who can check the eSIM request and arrange for a replacement QR code to be issued if required:Ā https://www.idmobile.co.uk/live-chat

    Ā 

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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