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Community Member
Georgia bull
Community Member
October 8, 2026
Question

qr code

I haven't received a qr code 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 12, 2026

    Hi ​@Georgia bull,

     

    I’m sorry to hear that you haven’t received your QR code.

     

    Please contact our Live Chat team, who can check the eSIM request and arrange for a replacement QR code to be issued if required: https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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