Question about transferring | iD Mobile Community
Skip to main content
Question

Question about transferring

  • December 1, 2025
  • 1 reply
  • 23 views

  • Community Member

Hello! I made a new order yesterday here for a SIM only deal. Unfortunately, I accidentally selected esim which is not compatible with my device. I can wait for a new SIM or collect one from Curry's. However, my current Vodafone contract ends tomorrow. My understanding is that unless I use the PAC by tomorrow, the Vodafone contract will roll over for an additional month, which is really not ideal. So, I have submitted my PAC number to ID mobile with the relevant info I have been sent by email (new number temp number, transaction number etc) and selected tomorrow as the transfer date. However, my question is: does this number transfer and reconnection apply even if I haven't yet got the new new card, or do I need to have and activate a new card before this can all happen? I'm content to be out of service for a day or two as long as I know I'm not still connected and charged by vodafone. Sorry for this long winded explanation but if anyone can advise I'd be grateful as it's not clear to me. If necessary I may be able to rush out today to find a SIM card from Curry's but would be very inconvenient! Thank you

1 reply

Forum|alt.badge.img+2
  • iD Mobile Employee
  • December 1, 2025

Hi ​@Mcsq 

 

I do apologise that you selected eSIM and have to go through the whole process of getting a SIM activated. I can confirm that if the switch was processed correctly your number will still switch on the date you selected even though you still need to activate the physical SIM. 

 

-Owethu​​​​