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RCS chats

  • June 2, 2025
  • 4 replies
  • 96 views

Dinab
New Contributor

RCS chats problems has not accepted transferred number. I verified the number and it is stuck on setting up.

Best answer by andewhite

Have you tried turning OFF the “Chat features” option in the Google Messages app, ​@Dinab?

4 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • June 2, 2025

Have you tried turning OFF the “Chat features” option in the Google Messages app, ​@Dinab?


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 2, 2025

Hi ​@Dinab  we are sorry to hear this.

Can you please try what ​@andewhite  has kindly suggested, and let us know how you get on?

Thanks.


Dinab
New Contributor
  • Author
  • New Contributor
  • August 5, 2025

Yes I've tried that, I've tried removing SIM and putting it back in. I've tried most od the advice on google as well


  • Active Contributor
  • November 18, 2025

Yes me too and no go.  You can go and try to disable the number that you do not want but they want to send you a code.  But of course you don’t get the code as you no longer have that number!