Received repeated error messages while trying to transfer my old number

Hi @Trighelen,Thanks for getting in touch ,I’m sorry you’re seeing repeated errors when trying to transfer your number.Here are a few things to check:- Make sure your PAC code and account details are correct.-. Use the transaction reference from your welcome email (it should start with a “4”).-. Try submitting the request using a different browser or device.0. If you entered the PAC during checkout, the transfer may already be in progress.If the issue continues, please email socialqueries@idmobile.co.uk with your account details and a screenshot or description of the error. We’ll be happy to look into it and help get your number transferred.Best regards,LamiyaiD Mobile Social Media Team

received error message when transferring old number

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