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Question

Receiving verification messages late

Forum|Forum|11 months ago
October 1, 2025
7 replies
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I have recently switched to ID Mobile as I upgraded to an iPhone 16. I have kept my old number, but since I changed network providers I have been receiving verification messages for apps such as Gmail at least 12 hours late. All other messages have been working fine.

Any help would be appreciated!

iD Mobile Employee

Hi there @gharris3112, when you go into phone settings, is your phone number showing correctly?

Thanks,

Tyler

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gharris3112Author

New Contributor

Hi, I’m still receiving verification codes too late. This is for trying to sign into MyID Mobile

iD Mobile Employee

Hi there @gharris3112, is the issue only with the iD Mobile OTP and not any others?

Thanks,

Tyler

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gharris3112Author

New Contributor

Hi Tyler, this issue seems to be happening with all OTP requests

iD Mobile Employee

Hi there @gharris3112, when you go into phone settings, is your phone number showing correctly?

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

gharris3112Author

New Contributor

Hi Siân, my mobile number shows as blank in my phone settings

iD Mobile Employee

OK @gharris3112 are you able to try adding this in?

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.