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Community Member
July 6, 2026
Question

refer a friend

  • July 6, 2026
  • 1 reply
  • 4 views

When I placed my order, I forgot to use my finance refer a friend link, would be still possible to get the refer a friend scheme after completing my order? 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 7, 2026

    Hi ​@Vivirangel,

     

    Thanks for getting in touch.

     

    Unfortunately, once an order has been placed, we're unable to apply a referral link retrospectively.

     

    If you'd still like to take advantage of the Refer a Friend offer, you'll need to place a new order using your referral link. To do this, we'd recommend contacting our Customer Service team via Live Chat to arrange a return of your current order (if eligible). Once that's been processed, you can place a new order using the referral link.

     

    You can contact our Live Chat team here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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