set up eSIM on the wrong device how do I change it

I set up eSIM on wrong device how do I change it

iD Mobile Employee

Hi @Judah24,

If you've set up your eSIM on the wrong device, you'll need to contact our Live Chat team so they can arrange a replacement SIM/eSIM for you.

They'll be able to verify the account and guide you through getting your service activated on the correct device.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

1 reply