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Active Contributor
Jun 7, 2026 3:18 PM UTC
Solved

setting up account to add PAC code

setting up account to add PAC code, without access to new number. How can l log in

Owethu M
Owethu MAnswer
iD Mobile Employee
Jun 9, 2026 8:51 PM UTC

Hi ​@josdad11, 

 

Thank you for confirming. 

 

Owethu

20 replies

josdad11Author
Active Contributor
Jun 11, 2026 12:26 PM UTC

No thank you do nothing, number has been ported over and new SIM due to be delivered shortly 

New Contributor
Jun 11, 2026 12:28 PM UTC

So the new sim will be with my old number?

josdad11Author
Active Contributor
Jun 11, 2026 2:12 PM UTC

ITEM RESOLVED NO FURTHER ACTION NEEDED.

Gemma M
iD Mobile Employee
iD Mobile Employee
Jun 11, 2026 4:47 PM UTC

Hi ​@josdad11,

 

Thanks for letting us know that the issue has been resolved. 

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

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Gemma M
iD Mobile Employee
iD Mobile Employee
Jun 11, 2026 4:49 PM UTC

Hi ​@UltimateTaxis,

 

Unfortunately not. The PAC by text service is only available for UK mobile numbers. Any number that you are wanting to put on your iD Mobile plan would need to start with +44 / 0044.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

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New Contributor
Jun 11, 2026 4:52 PM UTC

Well mine start with +44 ​@Gemma M 

New Contributor
Jun 20, 2026 8:27 AM UTC

Awaiting SIM card but have all details can I get a date to switch anyway

Gemma M
iD Mobile Employee
iD Mobile Employee
Jun 22, 2026 5:04 PM UTC

Hi ​@Stanley78,

 

We'd recommend waiting until you've received your iD Mobile SIM before arranging your number switch.

 

This helps to ensure that everything is ready before the transfer takes place and prevents you from temporarily losing access to your number while you're waiting for the SIM to arrive.

 

Once you've received your SIM, you can then arrange the switch and we'll be happy to help if you need any assistance.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

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New Contributor
Sep 4, 2026 5:49 PM UTC

Pac code 

Marquerita T
iD Mobile Employee
iD Mobile Employee
Sep 7, 2026 5:13 PM UTC

Hi ​@Fredex74.

 

Please contact us directly via Live Chat: https://www.idmobile.co.uk/live-chat so that our team can generate a PAC code for you.

 

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.