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Yuk Choi
New Contributor
New Contributor
July 1, 2026
Question

sim card problem

  • July 1, 2026
  • 2 replies
  • 12 views

I need a new SIM card as it doesn’t work properly 

    2 replies

    Yuk Choi
    New Contributor
    Yuk ChoiAuthor
    New Contributor
    July 1, 2026

    If I can’t have a new one, I will change another supplier

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 2, 2026

    Hi ​@Yuk Choi,

     

    I am so sorry to hear of the troubles that you are facing with your SIM card. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat

     

    Once connected, simply explain your request and an advisor will assist you further.

     

    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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