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Question

sim card problem

  • July 1, 2026
  • 2 replies
  • 8 views

Yuk Choi
New Contributor

I need a new SIM card as it doesn’t work properly 

2 replies

Yuk Choi
New Contributor
  • Author
  • New Contributor
  • July 1, 2026

If I can’t have a new one, I will change another supplier


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 2, 2026

Hi ​@Yuk Choi,

 

I am so sorry to hear of the troubles that you are facing with your SIM card. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat

 

Once connected, simply explain your request and an advisor will assist you further.

 

Thank you for your understanding.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team