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Question

sim cards

  • March 17, 2026
  • 1 reply
  • 10 views

I’ve ordered 2 SIM cards for each of my children but I don’t know which one is which and only one has arrived so far.

 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • March 17, 2026

Hi ​@MCS4B

 

Thank you for reaching out. I am sorry to hear that only one SIM has arrived so far and that you’re not sure which SIM was allocated to each mobile number.

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks,

Anneline