Skip to main content
Community Member
June 19, 2026
Question

sim not arrived and yet old service disconnected

  • June 19, 2026
  • 1 reply
  • 20 views

My old Sim has been switched over but my new SIM card hasn’t arrived. Can you help? Joe do I get s hold of someone at ID mobile by phone?

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
June 20, 2026

Hi ​@Tchatter,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.