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New Contributor
Kk13
New Contributor
August 1, 2026
Question

slow response to private message

How long does it take for someone to respond back to a private message? 

1 reply

Anneline M
iD Mobile Employee
Anneline M
iD Mobile Employee
August 3, 2026

Hi ​@Kk13, 

 

We’re sorry to hear about the experience you’ve had regarding receiving a response via private message. 

 

Kindly please confirm which platform you’ve sent us a private message on and we’ll be happy to look into this further. 

 

Thanks, 

 

Anneline

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