speak to a human

Impossible; you’ve bought an online service.
Find CHAT page- type SPEAK TO AN AGENT😁

Hi ​@Alan Bland 

Depending on what you need to discuss you have a few options:-

If you need to contact iD Mobile customer services then you can call them on 7777 from your iD Mobile handset (or 0333 003 7777 from another phone).

Call iD Mobile Sales: Contact the sales team at 0800 049 0250

OR

Contact an advisor via Live Chat to discuss this (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) :-

 https://www.idmobile.co.uk/live-chat

When you contact the Live Chat :-

Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot. 

Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
 

You can also contact iD Mobile by sending a private message via their Socials (Facebook, X or Instagram)  

iD Mobile social media accounts:-

• Instagram: @idmobileuk
• Facebook: idmobileuk
• X (formerly Twitter): @iD_Mobile_UK

or email socialqueries@idmobile.co.uk.

Good luck x

Hi ​@Alan Bland,

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in order to speak to a human you need to use the live chat.

Live Chat Support | iD Mobile Network

Thanks,
Hosai