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Community Member
September 15, 2026
Question

STAC code

  • September 15, 2026
  • 1 reply
  • 13 views

Hi,

a previous provider has given me a STAC code. They say that you can use it to cancel that account, even though I have already opened my ID account? Is that correct and how do I use it? Thanks

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 17, 2026

Hi ​@Norfolkdoc 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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