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Starting Up

  • November 21, 2025
  • 2 replies
  • 65 views
M
New Contributor

I have joined Idmobile from another provider. I have received email to say that activation has taken place but I have no network. I went to app and they said I would receive a text but nothing has come. I've tried many times and followed various solutions but nothing has worked. Phone is a Samsung Galaxy S22 Ultra. Is there anything I can do?

 

    2 replies

    I
    iD Mobile Employee
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    • Isa M
    • iD Mobile Employee
    • November 21, 2025

    Hi ​@Miffer, may I please ask if you have chosen the option of an eSim or a physical sim. If it is a physical sim card, it comes activated and if it is an eSim please scan it to activate it on the phone.

    Thanks,
    Isa🎀

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New Contributor
    • Miffer
    • Author
    • New Contributor
    • November 22, 2025

    Thanks. It was an eSIM. It was my error, I did everything from my house. Decided to go for a drive and as soon as I got out in my car all text messages started to arrive. Note to self next time, find a telecoms mast and connect first time from underneath!! 

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