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New Contributor
November 21, 2025
Question

Starting Up

  • November 21, 2025
  • 2 replies
  • 73 views

I have joined Idmobile from another provider. I have received email to say that activation has taken place but I have no network. I went to app and they said I would receive a text but nothing has come. I've tried many times and followed various solutions but nothing has worked. Phone is a Samsung Galaxy S22 Ultra. Is there anything I can do?

 

    2 replies

    iD Mobile Employee
    November 21, 2025

    Hi ​@Miffer, may I please ask if you have chosen the option of an eSim or a physical sim. If it is a physical sim card, it comes activated and if it is an eSim please scan it to activate it on the phone.

    Thanks,
    Isa🎀

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MifferAuthor
    New Contributor
    November 22, 2025

    Thanks. It was an eSIM. It was my error, I did everything from my house. Decided to go for a drive and as soon as I got out in my car all text messages started to arrive. Note to self next time, find a telecoms mast and connect first time from underneath!!