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Community Member
Hmeyer
Community Member
August 7, 2026

switch from EE, no mobile data

I switched from EE yesterday and had an email saying the switch was complete .  I am connected to wifit but I have no mobile data.  I have switched iphone 12 off and on and this does not work.  I have kept my old number.  How to I get mobile data?

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
August 7, 2026

Hi ​@Hmeyer 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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