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Switch to ID

  • January 30, 2026
  • 3 replies
  • 22 views
K
New Contributor

I have not received confirmation of my switch to ID as of yet and confirmation that I have successfully kept my number. PAC code entered 

Best answer by Owethu M

Hi ​@Kristoff 

I do apologise that you do not have any information regarding the switch. Please contact us directly via DM or live chat with your account information so that we can assist chat the system and find out if the switch was processed correctly. 

-Owethu

3 replies

Owethu M
iD Mobile Employee
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  • Owethu M
  • iD Mobile Employee
  • Answer
  • January 30, 2026

Hi ​@Kristoff 

I do apologise that you do not have any information regarding the switch. Please contact us directly via DM or live chat with your account information so that we can assist chat the system and find out if the switch was processed correctly. 

-Owethu

K
New Contributor
  • Kristoff
  • Author
  • New Contributor
  • January 30, 2026

Thank you but it’s all sorted now. Up and running with ID 

M
iD Mobile Employee
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  • Michael Z
  • iD Mobile Employee
  • January 30, 2026

Hi ​@Kristoff 

 

Thank you for letting us know.

 

If you need further assistance, please let us know and we will help you.

Thank you for your support

 

-Michael

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