Got new phone contract last week with ID. On Saturday I got the PAC and booked in to transfer over today (Tuesday). Got a text saying:

Hi EMMA - good news! Your number has switched to iD Mobile, and your account with your previous provider has been disconnected. Just switched and having issues with iMessage or FaceTime? Check out our Community article for help with your settings: community.idmobile.co.uk/g-164/h-57840
 

but nothing works - the data or anything. On the network on top of my phone it just says:

no signal, P No service 

ID 2 bars signal, no data

please someone support as there is zero customer service here !!!