My old provider used to still showing in phone settings even though I had a PAC and I have been given a new ID number
Solved
switching
Best answer by andewhite
nickobt wrote:
… And I still don’t understand why they initially gave me a new (ID) number which has since disappeared now…
Getting a randomly assigned new number, when joining a new service provider, is a standard procedure for all the UK mobile networks,
Because any given mobile number can’t function properly if active on two different networks, you’re assigned a new mobile number for the network connection to your new provider.
UK mobile number transfers don’t happen immediately and there’s always some down-time while the number you want to keep is disconnected from the ‘old’ network and connected to the ‘new’ network. The initial (new) number is disconnected (from the network), and recycled for use elsewhere during the switching process.
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