switching
Ordered a SIM card for sim only deal and wasn’t given option to switch at checkout. When I try and log in to the app it always demands for my number, so i enter my number it says “number not on our records” (logically not yet) so I select “I don’t have an ID mobile number” and it just takes me to the website. This is a recurring loop and I’m worried the same will happen when my SIM card arrives and I can’t port my old number. No way for me to log into my account and see my plan properly without this number step.