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Question

Switching day -

  • November 4, 2025
  • 5 replies
  • 302 views
K
New Contributor

Due to switch over from O2 today, not changed so far. Do I need to switch my phone to the esim first, then wait for my old number to transfer over? Got a notification from O2 that I was leaving, PAC provided at sign up. I’ve tried restarting the phone several times. Also can’t get OTP for accessing the ID app. Text never arrives?

    5 replies

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • November 4, 2025

    ​@khitomer  Welcome your switch over onto IDMobile can be up to 10pm on your switch over date and even the following day I'm afraid. If your device has currently more than one sim you'll need to remove all other's and have just the IDMobile sim in your phone unless your old network and number is still actively working .

    Old Esim details can be deleted if your using an esim on your phone. 

     

     

    Joe 🙂

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • November 4, 2025

    Is your O2 SIM till active?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    K
    New Contributor
    • khitomer
    • Author
    • New Contributor
    • November 4, 2025

    o2 sim still active. Last time I changed network provider there was no need to change sim? Don’t understand whay I would need the esim which is a different number?

    K
    New Contributor
    • khitomer
    • Author
    • New Contributor
    • November 4, 2025

    Sorted. I had to switch to esim first! I assume I can now remove old O2 sim?

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • November 4, 2025

    If your O2 SIM is still working, then your number port hasn’t completed yet. 

     

     

    FYI - You don’t need to insert your iD Mobile SIM or activate the eSIM for the porting process to happen.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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