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Community Member
November 4, 2025
Solved

switching day with pac request

  • November 4, 2025
  • 3 replies
  • 161 views

I’ve had the email from 02 that my account is closed and now my number isn’t working. Have an email fromID that the switch will complete by 10pm. I’ve inserted my ID sim and am waiting for my confirmation tex and email…. A bit confused as the email that my old number with be fully transferred as I requested with my pac number.  Will this happen after I get my switching email and text as I still have the id number.

    Best answer by WelshPaul

    Be patient and wait until 10pm for your number port to complete.

    3 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    November 4, 2025

    Be patient and wait until 10pm for your number port to complete.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    November 4, 2025

    Keep switching your phone off/on throughout the day until it happens. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    November 4, 2025

    Hi there ​@Te55, we hope that ​@WelshPaul & ​@MZone were able to help.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.