Skip to main content
Community Member
June 2, 2026
Question

switching from o2 today vua an esim have had no updates

  • June 2, 2026
  • 1 reply
  • 12 views

I am due to switch today via esim from O2 but have had no updates

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    June 3, 2026

    Hi ​@Eastney64

     

    We're sorry to hear that you have not yet received an update regarding your number transfer from O2.

     

    Please note that number transfers can complete at any point throughout the scheduled porting day, with transfers typically completing by 10:00 PM at the latest.

     

    If your number has still not transferred by the end of the day, please contact us via Live Chat or send us a direct message through our social media platforms so that a member of the team can investigate further.

     

    Owethu